You've finally decided to make the jump to digital TV, but have no clue about what to look for, whether to choose LCD, DLP, or plasma, or what size is best for your room. (And, yeah, size matters here.) Buying electronics is confusing enough, but with technology changing every week, you can make yourself nuts trying to make a decision. And with a few grand on the line, you want to make sure you make a sound decision.

When I bought recently, I found it tough to get straight answers. The sales people at the big name stores? Useless. You'd get more accurate answers asking a five year old to explain quantum physics. I asked some friends, and fortunately one had serious knowledge. And I spent hours researching online. As a matter of fact, a recent survey by the Consumer Electronics Association and Yahoo found the average consumer spends 15 hours researching and comparing products online before making a purchase. And to me that sounds low. As the holidays get close, you aren't going to have that kind of time to surf around looking for answers.

I heard that Panasonic is opening up its Plasma Concierge Service to the general public for the holidays. Normally it's only open to HD plasma owners, but they are making it available to anyone who wants expert answers, from a real live human, until December 31.

You can access the service by calling 1-888-777-7134, Monday-Friday, 9am-9pm ET.